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FAQs

An assistant can build a Napalm Rentals equipment list from the live catalog and return a link you can open, edit, and add to your equipment list.

Can an assistant build an equipment list?

Yes. In ChatGPT, Claude, or Gemini, paste this prompt:

"I am shooting an indoor interview in Barcelona next week. Can you put together a camera and lighting list from Napalm Rentals?"

This example opens a real kit: https://napalmrentals.com/list?items=camera-arrialexa35:1,lenses-angenieuxez13090mmt2s35:1,8bd2ae91-4339-4592-8098-678bedc6f495:1. Review it, then choose Add items to Equipment List. Availability must be confirmed with Napalm Rentals.

What are your rental hours?

Camera and lighting desks are open Monday to Friday, 9:00–19:00. Weekend pickups are available by appointment.

Do I need a deposit to rent equipment?

Yes. We hold a security deposit on a valid credit card for the duration of the rental. Typical steps:

  1. We authorise the card when you pick up.
  2. The amount depends on the kit.
  3. It is released after the gear is checked back in.
Is insurance included?

Basic handling coverage is included in the daily rate. High-value packages may require additional production insurance. Contact us if you already have a certificate so we can review it in advance.

Can you deliver to set in Barcelona?

Yes. We deliver and collect across Barcelona and nearby locations:

  • – Same-day delivery is usually possible if you confirm the address the day before.
  • – Call times and parking details help us quote accurately.
  • – Out-of-town jobs are quoted case by case.
How do weekend and holiday rates work?

Friday pickup with Monday return is billed as a weekend rate, not three full days. Public holidays follow the same weekend pricing. Confirm dates when you request the quote.

Can I swap items after I have confirmed a list?

Yes, subject to availability. Message us with the change as early as possible. Substitutions on the morning of pickup are possible when stock allows — send updates via our contact form.

What documents do I need to pick up a camera, lighting, or grip package for the first time?

Bring the following to checkout:

  • – A government ID
  • – A credit card in the same name as the rental
  • – Your production contact details

Companies should also send a CIF/NIF and a billing email before pickup so we can issue the invoice without delaying checkout.

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